Features

Companies of all sizes are switching business phone systems to TieTechnology Business’ hosted VoIP service. Why? Because when you move to the TieTechnology Cloud, you’ve got 40+ built-in calling features enabling your business to do more. And thanks to the Business VoIP Revolution, features are hosted in the cloud instead of your closet. That’s just smart business, no matter what your size.

CALLING FEATURES SET YOUR BUSINESS APART

Take a moment to explore our standard and premium features below – and imagine the possibilities when you move your business phone to the TieTechnology Cloud.

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The Administrator Portal is a foundational tool that allows your company’s administrator(s) to fully manage and customize the phone system – and monitor account activity in real time.

This feature indicates which phones on the system are in use by displaying a clear status on your phone display. Each BLF key on your phone also acts as a speed dial.

Pre-Alert Announcement allows you to specify an audio or video announcement to be played to your callers before the call is actually connected.

Block calls based on an area code, number or other options like 411 or international calls. Call Blocking is available for your entire account, or just a single extension.

Call Center permits businesses to build a comprehensive, rich call center with no additional hardware or software costs.

Join an additional person to your call is as easy as pushing a few keys on your desk phone or mobile phone.

Call Continuity from TieTechnology Business makes sure that you’ll never have VoIP service interruption – even if the power goes out.

Redirect calls to your mobile or other phone so you won’t miss any calls.

Calls can be forwarded to multiple extensions that will ring simultaneously

Easily put a call on hold while you answer another call.

Provides detailed business VoIP call records by extension or account.

Call Monitoring is an add-on feature that provides authorized users the ability to listen in on and “monitor” calls, “whisper” to the user being monitored, and also “barge” into the call to help facilitate a discussion.

"Park" a call in a “spot” and have the call retrieved by another extension on the account.

Transfer calls that were taken on your cell phone using Never Miss Call settings back to your desk phone without interruption.

Incoming calls are placed in a call queue until they can be answered.

Know who’s calling before you answer. Send the call to voicemail or transfer it away before you ever speak to the caller.

“Blind” and “Attended” transfers, meaning you can transfer the call with or without speaking with the other person first. Once the call is transferred, simply hang up the phone.

Be notified when someone else is trying to call if you are already on a call.

Know who’s calling before you answer.

Block your caller ID on outbound calls.

Forward calls to cell phones and use VoIP functions from cell phones.

Embed a button into your webpage or email signature that provides your customers with a quick and easy way to contact you.

Seamlessly integrate TieTechnology VoIP service with your web browser and initiate calls with Click-to-Dial.

Because TieTechnology Business VoIP service and features are hosted in the cloud, there’s no equipment to buy.

Set up a conference call with up to 30 people using a pre-assigned call-in number.

Bridge the gap between your business phone and CRM solution for improved call handling, increased productivity and a more personalized caller experience.

Easily identify origin of incoming calls by adding a unique tag to each published phone number.

Provides real time status of all extensions within your cloud PBX.

Directory Assistance (411) is an included VoIP feature that allows you to gather information from listings. Additional fees may apply.

Callers go directly to voicemail when you don’t want to be disturbed.

This feature lets you seamlessly change the presentation of your Caller ID with the simple click of a few digits on your phone.

Set an address for individual extensions or your entire account so that responders know where to send help in the event of an emergency.

Calls can be forwarded to multiple numbers that will ring in a designated sequence.

TieTechnology’s long distance rates are 75% lower on average than traditional carriers.

Portray a local presence in any additional market by publishing a local phone number in any area code

Experience unified communication anytime, anywhere, across multiple devices. Access your voice, video, instant messaging, desktop share and presence features using a single application.

You can use up to three different phones on the same TieTechnology Business extension.

TieTechnology Business customers have the option of uploading their own music or customized recording.

“Never Miss a Call” allows you to customize VoIP call settings so that you always stay connected no matter where you are.

Broadcast an announcement to your entire team – or just those paging groups you’ve selected.

Send and receive faxes from your desktop or mobile without the hassle of wasted paper, expensive toner or a clunky fax machine. Incoming faxes are delivered straight to your email.

Our experienced team will help you transfer your existing phone number from your current provider.

With flexibility and disaster recovery options, TieTechnology Business Private SIP Trunking is a connectivity solution that offers a way to connect to the cloud.

This feature provides options for setting Caller ID numbers – and if preferred, alpha-numeric names – that appear on outbound calls for each extension.

Set a default area code for your VoIP extension or account and make numbers in that location even easier to dial.

Configure your cell phone or other type of desk phone to ring as soon as a call comes in.

Toll Free Numbers allow you to be reached by anyone in the US and Canada without the caller incurring any long distance charges.

End-users configure and manage their own business VoIP service through an easy-to-use Web interface.

Improve teamwork, build better relationships, increase productivity and dramatically reduce travel costs by hosting face-to-face meetings in the cloud.

VoIP Voicemail is a cloud PBX voicemail feature that allows you to securely check your messages from anywhere, even online.

Receive voicemail as an .mp3 file (audio file) attached to email.

This feature transcribes your voicemails and immediately delivers an email with the content of the message written out – accessible on any device where you check email.