Features

The Administrator Portal is a foundational tool that allows your company’s administrator(s) to fully manage and customize the phone system – and monitor account activity in real time.

This feature indicates which phones on the system are in use by displaying a clear status on your phone display. Each BLF key on your phone also acts as a speed dial.

Pre-Alert Announcement allows you to specify an audio or video announcement to be played to your callers before the call is actually connected.

Block calls based on an area code, number or other options like 411 or international calls. Call Blocking is available for your entire account, or just a single extension.

Call Center permits businesses to build a comprehensive, rich call center with no additional hardware or software costs.

Join an additional person to your call is as easy as pushing a few keys on your desk phone or mobile phone.

Call Continuity from TieTechnology Business makes sure that you’ll never have VoIP service interruption – even if the power goes out.

Redirect calls to your mobile or other phone so you won’t miss any calls.

Calls can be forwarded to multiple extensions that will ring simultaneously

Easily put a call on hold while you answer another call.

Provides detailed business VoIP call records by extension or account.

Call Monitoring is an add-on feature that provides authorized users the ability to listen in on and “monitor” calls, “whisper” to the user being monitored, and also “barge” into the call to help facilitate a discussion.

"Park" a call in a “spot” and have the call retrieved by another extension on the account.

Transfer calls that were taken on your cell phone using Never Miss Call settings back to your desk phone without interruption.

Incoming calls are placed in a call queue until they can be answered.

Know who’s calling before you answer. Send the call to voicemail or transfer it away before you ever speak to the caller.

“Blind” and “Attended” transfers, meaning you can transfer the call with or without speaking with the other person first. Once the call is transferred, simply hang up the phone.

Be notified when someone else is trying to call if you are already on a call.

Know who’s calling before you answer.

Block your caller ID on outbound calls.

Forward calls to cell phones and use VoIP functions from cell phones.

Embed a button into your webpage or email signature that provides your customers with a quick and easy way to contact you.

Seamlessly integrate TieTechnology VoIP service with your web browser and initiate calls with Click-to-Dial.

Because TieTechnology Business VoIP service and features are hosted in the cloud, there’s no equipment to buy.

Set up a conference call with up to 30 people using a pre-assigned call-in number.

Bridge the gap between your business phone and CRM solution for improved call handling, increased productivity and a more personalized caller experience.

Easily identify origin of incoming calls by adding a unique tag to each published phone number.

Provides real time status of all extensions within your cloud PBX.